How to connect a Shopify shop

Connecting

You connect Shopify through the Prekio app. You do not copy keys. Only an administrator can connect it.

1. 1 In the “Settings” menu section, open “Integrations”.
2. 2 On the “Shopify” card, press “Configure”.
3. 3 On the “Shop” card, press “Connect”.
4. 4 In the “Shop address” field, enter the address that the Shopify admin shows. This address ends in .myshopify.com.
5. 5 Press “Connect”.
6. 6 Approve access on the Shopify page. When you come back, you see a message that the shop is connected.

If you come back to “Connecting took too long” or “This connection link has expired”, press “Connect” again.

Settings

On the “Shop” card, press “Settings”. In the “Stock location” field, choose the Shopify location where Prekio writes stock. Choose whether new products show to buyers at once or stay drafts. Set whether buyers can buy a product that is out of stock. If you have several warehouses, you can assign each warehouse to its own Shopify location. Save with “Save settings”.

If your shop already has products

Link these products first. If you do not, duplicates appear. On the “Catalog” card, press “Link existing Shopify products”. For each product, approve the suggested match or skip the product.

A linked product waits for your decision. Until you decide, Prekio sends nothing about it to Shopify, not even stock. In the “Linked products waiting for approval” list, choose one of these:

1. 1 “Send Prekio data” – Prekio overwrites the Shopify product with its own data, stock included.
2. 2 “Take Shopify stock” – Prekio takes the stock from Shopify. Prekio sends everything else to Shopify. Choose this if you kept your stock in Shopify until now.

You do not have to create by hand the Shopify products that Prekio does not have yet. The “Create Prekio products from unlinked” button creates them with photos, variants and stock.

Orders

New and changed orders arrive every 5 minutes. Prekio brings in only orders placed after you connect. Shopify has already taken the goods of earlier orders out of stock. If Prekio brought those orders in, their goods would come out of stock a second time.

Cancel orders and refund money in Shopify. Prekio does not return a buyer's money. These changes arrive the next time Prekio gets orders.

When you create a shipping label in Prekio, Prekio marks the Shopify order as shipped and adds the parcel number.

Products and stock

Prekio sends changed products to Shopify within a few minutes. Prekio sends stock every 5 minutes. For a new product, tick “Shopify” under “Where will we sell?”. If you switch Shopify off for a product, Prekio archives it in Shopify. Buyers no longer see it, but the product is not deleted.